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Our Terms & Conditions

Terms and Conditions for our services

Services Terms & Conditions

This Services Agreement (the “Agreement”) contains the complete terms and conditions which govern your subscription of Website Design, Development, and other Internet-related services provided by PrimasTECH Solutions (the “Services”). As used in this Agreement, “PrimasTECH Solutions” means PrimasTECH Solutions, and “Client”, “you”, or “your” means you. You acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the PrimasTECH Solutions site. As referred to in this Agreement, “Site” refers to a World Wide Web site, and “PrimasTECH Solutions Site” refers to the Site located at the URL or any other successor Sites owned or maintained by PrimasTECH Solutions.
The following terms and conditions apply to all website development/design services provided by PrimasTECH Solutions to the Client.
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Client Review

PrimasTECH Solutions will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies PrimasTECH Solutions otherwise within ten (10) days of the date the materials are made available to the Client.


Charges for services to be provided by PrimasTECH Solutions are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. PrimasTECH Solutions reserves the right to alter or decline to provide a quotation after the expiry of the 30 days.
Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.

Payment for services is due by cheque or bank transfer. Cheques should be made payable to PrimasTECH Solutions and sent to PrimasTECH Solutions. Bank details will be made available on invoices.

Failure to provide required content:

PrimasTECH Solutions is a startup, to remain efficient we must ensure that the work we have programmed is carried out at the scheduled time. On occasions, we may have to reject offers for other work and inquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge.

If you agree to provide us with the required information and subsequently fail to do within two weeks of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant details of your work.

Turnaround Time and Content Control
PrimasTECH Solutions will install and publicly post or supply the Client’s project by the date specified in the project proposal, or at the date agreed with Client upon PrimasTECH Solutions receiving initial payment, unless a delay is specifically requested by the Client and agreed by PrimasTECH Solutions.
In return, the Client agrees to delegate a single individual as a primary contact to aid PrimasTECH Solutions with progressing the commission in a satisfactory and expedient manner.

During the project, PrimasTECH Solutions will require the Client to provide project content; text, images, movies, and sound files


Invoices will be provided by PrimasTECH Solutions upon completion but before publishing the live website or releasing the project files. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt.

Additional Expenses

The client agrees to reimburse PrimasTECH Solutions for any additional expenses necessary for the completion of the work. Examples would be the purchase of special fonts, stock photography, etc.


Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on PrimasTECH Solutions’ Webspace, PrimasTECH Solutions will, at its discretion, remove all such material from its web space. PrimasTECH Solutions is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Cheques returned for insufficient funds will result in the Client’s account being immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay PrimasTECH Solutions reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by PrimasTECH Solutions in enforcing these Terms and Conditions.


Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Telephone requests for termination of services will not be honored until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.


All PrimasTECH Solutions services may be used for lawful purposes only. You agree to indemnify and hold PrimasTECH Solutions harmless from any claims resulting from your use of our service that damages you or any other party.


The Client retains the copyright to data, files, and graphic logos provided by the Client, and grants PrimasTECH Solutions the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting PrimasTECH Solutions permission and rights for use of the same and agrees to indemnify and hold harmless PrimasTECH Solutions from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to PrimasTECH Solutions that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on a thumb drive, CD or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by PrimasTECH Solutions to return to the Client any images or printed material provided for use in the creation of the Client’s website, such return cannot be guaranteed.

Design Credit

A link to PrimasTECH Solutions will appear in either a small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. The Client also agrees that the website developed for the Client may be presented in PrimasTECH Solutions’ portfolio.

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